disappointed
Usually consumers Reports' ratings lead me to excellent products. in the case of this toaster, It seems impossible to use the "toast lifter" without using so much force that you launch the toast all over the room. If you have guessed right about the darkness you want, the toaster lifts the toast out nicely. If you want to stop the toasting process early, nothing works but brute force. At $10 the toaster problem isn't worth returning the item in hopes that a replacement would be different. I am getting pretty good at catching the toast as it flies by.
junk
The first one we bought stopped working after just a few uses. The bread would not stay inside after we pushed the lever down; it would just pop right out. We exchanged it for a new one after the salesperson assured us that we are just unlucky and that he sells tons of them and no one has complained. Now just a few months later the second unit has developed the same problem. Save your $10.
What you REALLY want
This toaster doesn't offer the features these other reviewers were wanting.....if you want to toast bagels, and want to cancel the toasting before it burns, what you want is the Rival TT 9260 toaster elsewhere on AMAZON for about $12.95. It has the features this lacks: when done, you can raise the toast out of the toaster so you can get it easily, there is a self-adjusting bread guide that grabs the bread at whatever thickness it is and holds it centered in the slot. The Slots are sized for bagels and Texas Toast, and there is a handy button on the outside that cancels the toasting and ejects the toast in the usual way. It only comes in white however.......
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